AS
Abby S

1 reviews | Active since Feb 2020

27 Oct 2020, 20:52

Sorry state of affairs at Capitec Ixopo

Capitec Ixopo Branch 20:40 both Atm's are locked really? Like I cannot understand the reasoning behind this, yes we know the atms were bombed recently, did you guys not have insurance or what? And locking them serves what purpose really cause we all know that a flimsy little roller gate isn't going to stop anyone who wants to get in, anyway please update your insurance policies or hire security personnel, locking Atm's imagine...the competitors however don't lock perhaps one should consider moving

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Oct 2020, 10:49
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank