JB
Janet B
1 reviews | Active since Mar 2009
01 Sept 2025, 16:26
Someone doesn't know how to read a legal payslip! :(
How many times do I have to resend (and resend and resend) my salary slips to you for financial assistance? Must I *****ulently fabricate something that someone on your side can understand seeing that my perfectly legal payslip is not suitable? My payslip shows my employers name, address, phone number, business registration number, my name, my title, my basic salary, my allowance, PAYE deduction, UIF deduction, savings deduction, bonus income (paid in cash), and total paid to me. What more is needed????
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Replies (3)
Capitec Bank's replyOfficial
01 Sept 2025, 16:36Good day Janet,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply01 Sept 2025, 16:36
Official
Good day Janet,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
JB
Janet B's updateReviewer Update
11 Sept 2025, 08:33 How many times do I have to send and resend and resend the documentation??? Daily I send the bank statements, salary advices, transaction history (daily), accountant letters, etc. Does your staff not know how to read these documents? Sort this out ASAP!
JB
Janet B's update11 Sept 2025, 08:33
Reviewer Update
How many times do I have to send and resend and resend the documentation??? Daily I send the bank statements, salary advices, transaction history (daily), accountant letters, etc. Does your staff not know how to read these documents? Sort this out ASAP!
JB
Janet B's updateReviewer Update
15 Sept 2025, 08:19Now into the THIRD week and still no response or answers from you. I am leaving for my trip in four days so you have given me no time to find an alternative for the funding of the equipment I am due to purchase this weekend! Don't you want me as a new client?
JB
Janet B's update15 Sept 2025, 08:19
Reviewer Update
Now into the THIRD week and still no response or answers from you. I am leaving for my trip in four days so you have given me no time to find an alternative for the funding of the equipment I am due to purchase this weekend! Don't you want me as a new client?