TQ
Thabo Q

1 reviews | Active since Jan 2024

04 Jan 2024, 18:45

SO MUSH DISSAPOINTED 🚮

I'm so much dissapointed with Capitec bank, two online purchase transections were authorised without my acknowledge. I was under the impression that my money was safe. Reported the matter and Capitec wants to charge me R80 for every transaction I want to reserve. Why would I be penalized for something that is beyond my control. Your security sucks period.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Jan 2024, 20:30
Official
Good day Thabo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank