LK
Lindie K

1 reviews | Active since Jan 2015

11 Sept 2020, 05:48

So much for 24 hour helpline

So much for a 24 hour helpline. Trying to report a ********** transaction on my account but no answer.

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Sept 2020, 10:29
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply11 Sept 2020, 11:53
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank