LG
Lizette G

1 reviews | Active since Nov 2016

15 Sept 2021, 08:53

So I had R1200 in my account

So I had R1200 in my account. The debit order for Telkom went off for R1188. 12 should be available. Then I check my bank account they rejected Telkom Debit order. Who in returned charge me R202. 50 and Capitec charges R7 return debit. When I ask them why they reject The bill FROM Telkom they say there a fee of R25 for monthly account I said bt that goes off on the 7th. Why didnt you'll allow the debit then negative me R25 I could of filled in now 1. I must pay R202.50 to Telkom 2. have bad credit 3.pay Capitec R7 plus For a bank fees. All for R25 by the way still not showing as. Fee owed on my statement. ****ed off pathetic service.. Nxa

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Sept 2021, 08:55
Official
Good day Lizette 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank