So guys please help me to get my account back customer will run away from you if your service it's too poor lyk this

So disappointed coz I'm a loyal customer for capitec and I love banking with them they cheap an affordable so I'm a single parent I don't lyk expensive banks coz I can't afford I'm doing peac jobs iv got nothing to do with ***** I think it's my baby's father who was using my card without telling me I swear to God iv got nothing to do with frau