So done with Capitec

I am very disappointed i have been a loyal customer to Capitec for years but for a fact that they could assist me fully and i have to lose my 2000 just like that from people i didnt even approve the debit check i dont even know those people who took my money and yet they could not assist the consultants at Ferndale square the didnt even bother as if am the one who authorized the debit order am very disappointed am going to move to other bank shame am done