LK
Lindiwe K

1 reviews | Active since Mar 2020

31 Oct 2022, 00:41

So disappointed and hurt

I am so disappointed with Capitec, I receive an Sms saying one of my account was in negative balance and they have app**** set-off meaning they have transfer money from my account with positive balance to the one with negative balance, without my permission or even letting me know, I wasn't even aware that my account was negative, I want my money back

0
Replies (1)
Capitec Bank
Capitec Bank's reply31 Oct 2022, 06:41
Official
Good day Lindiwe

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank