CS
Chante S

1 reviews | Active since Aug 2020

29 Aug 2022, 06:52

So disappointed

So disappointed in Capitec, I have a debicheck debit order that I need to stop and reverse but they advised me that they don't stop or reverse debicheck debit orders.... How can this be possible? I have struggled with the third party to stop and refund me and now my bank is also making it hard for me.... Considering changing my bank

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Aug 2022, 08:27
Official
Good day Chante 

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 

Capitec Bank
CS
Chante S's update29 Aug 2022, 15:22
Reviewer Update
thank you, i await your urgent response