so disappointed

On monday the 23 february I went to capitec the consultant who was helping me ,looks like she didn't know what to do c0z she was busy with me@ the same time she was on the phone talking to her family,and she was not wearing a name tag,and today I went again to deposit and I greeted the lady but she didn't respond she was so rude,talking to me loud like I was deaf.please train your people for customer care,I have been a client of capitec for a long time and I was happy.I don't think I'll go to batho plaza capitec again.