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ntombi.masondo ntombi.masondo
1 reviews | Active since Feb 2017
15 Nov 2021, 15:16
Snail pace service
Capitec Galleria Mall
Service is sluggish, queues are long. We waited for an hour outside the bank 😩 and another 20min inside waiting to be attended to. 80% of their counters were operational but the consultants were incredibly slow!!!!
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Replies (3)
Capitec Bank's replyOfficial
15 Nov 2021, 15:48Good day Ntombi-kay
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Nov 2021, 15:48
Official
Good day Ntombi-kay
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
nn
ntombi.masondo ntombi.masondo's updateReviewer Update
16 Nov 2021, 17:04Thank you for calling back. I hope the service at this Branch will improve
nn
ntombi.masondo ntombi.masondo's update16 Nov 2021, 17:04
Reviewer Update
Thank you for calling back. I hope the service at this Branch will improve
Capitec Bank's replyOfficial
17 Feb 2022, 21:19Hi Ntombi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 21:19
Official
Hi Ntombi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank