SMISHING *****

I AM A VICTIM OF *****!!! I HAVE BEEN BANKING WITH CAPITEC FOR 8 YEARS AND IF THIS IS THE WAY IM BEING TREATED???WHAT HAPPEND WAS I WAS ****** FROM MY PHONE ON THE 06.09.2015.ON THE 07.09.2015 UN-AUTHORISED TRANSACTIONS OCCURED ON MY ACC WITHOUT MY KNOWLEDGE VIA MY ****** CELLPHONE.i THEN REPORTED IT TO THE POLICE STATION AND A CASE WAS OPENED,THE CASE NO WAS PROVIDED TO CAPITEC BANK.MY BANK STATEMENTS CLEARLY SHOWS THAT 4 DIFFERENT ACCOUNT NUMBERS WERE USED TO MAKE TRANSACTIONS BY TRANSFERING MONEY FROM ONE ACCOUNT TO ANOTHER AND PURCHASES OF AIRTIME & ELECTRICITY.I WENT TO MY BANK WHICH IS CAPITEC TO REPORT THIS SUSPCIOUS ACTIVITY.MONEY WAS DEDUCTED FROM MY ACCOUNT FOR A MULTILOAN THAT IM NOT AWARE OF AND THEY SAID IT WAS TAKEN OUT ON THE 08.09.2015.AFTER THE CAPITEC INVESTIGATION THEY CALLED ME AND TOLD ME THEY CANT REFUND MY PLUS MINUS R15000 THAT WENT MISSING FROM MY ACCOUINT BECAUSE APPARENTLY ACCORDING TO THEM I SAVED MY BANK PIN ON MY CELLPHONE.AM I SO DUMB TO SAVE MY PIN ON MY PHONE???THERE WAS NO PROOF PROVIDED TO ME SHOWING THAT MY PIN WAS STORED ON MY PH.IS THIS JUST A WAY OUT FOR CAPITEC NOT TO PAY THEIR CLIENTS MONEY THAT WAS ****** FROM THEM...SANDRA BRUKU<br> <br> <br> <br>