LR
Lerato R

1 reviews | Active since Jan 2016

17 Mar 2018, 10:37

Smelly attitude

Eyethu mall got a very bad service that's the most horrible bank as all their stuff including Thato at the door they all have attitude and always like to return people instead of helping them

0
Replies (2)
Capitec Bank
Capitec Bank's reply19 Mar 2018, 08:43
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Kadi Diallo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply20 Mar 2018, 08:52
Official

Good day

As discussed telephonically, the branch manager will assist you once you visit the branch this weekend. We sincerely apologise for the poor service experienced.

Kind regards

Complaint Management

Capitec Bank