1 reviews | Active since Jan 2019
Small loan amount declined
Capitec started off as a awsome bank! I took out a rather large loan (in my eyes its large) and its almost paid off! The loan is a 2 year term and almost at a end - i am not a big spender and only apply for loans when in serious need! Now more than a year later i apply for a small loan of R5000 and my bank says no sorry! R5000? such as small amount and i get declined my loan of R37 000 is almost paid off and i get a no sorry. You guys lend money to people that cannot afford to pay it off - i can actually afford to make the premiums with ease each month - and you decline me?
And was told when i can get a loan for up to R90 000 on my profile - so dont go to capitec with hopes.
I get smses and email saying i can increase my credit limit can loan up to R90 000 and i go in for a silly R5000 as i dont have the cash to fix my car and this is what i get. then when i go in a get declined for a small amount.
So please capitec if you read this i dont want a sms or email from you EVER again regarding credit as its a absolute lie.
Regards Mandy
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Thank you for the feedback and glad that you were assisted. We have made the branch aware.
Complaint Management
Capitec Bank
Thank you for the feedback and glad that you were assisted. We have made the branch aware.
Complaint Management
Capitec Bank
