MS
Monique S
1 reviews | Active since Feb 2020
03 Feb 2020, 12:35
Slow service
Been standing in capitec gateway for over 40mins n only 4 people have been attended to.. Why so slow please increase staff. Ur consultants advised its a 40min wait they should be more clear we understand u doing ur job but the wait could jeopardize our jobs
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Replies (2)
Capitec Bank's replyOfficial
04 Feb 2020, 08:48I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply04 Feb 2020, 08:48
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
11 Feb 2020, 14:16Good day
I have attempted to contact you on a few occasions to no avail.
Please be advised the matter has been resolved on our side and an feedback has been sent.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
I have attempted to contact you on a few occasions to no avail.
Please be advised the matter has been resolved on our side and an feedback has been sent.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply11 Feb 2020, 14:16
Official
Good day
I have attempted to contact you on a few occasions to no avail.
Please be advised the matter has been resolved on our side and an feedback has been sent.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
I have attempted to contact you on a few occasions to no avail.
Please be advised the matter has been resolved on our side and an feedback has been sent.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank