1 reviews | Active since Sept 2016

12 Aug 2021, 10:23

Slow response to *****

Honestly what is the point of even reporting ********** activities if it's going to take you 10 years to investigate, probably by the time you eventually do that there will be no money in that account. If I tell you I sent someone money and they did not keep to their end of the deal and I want the money to be reversed, why does it take you forever to do that??!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Aug 2021, 10:25
Official
Good day Simphiwe 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank