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nico V
1 reviews | Active since Jun 2015
28 Nov 2021, 11:58
Slow Capitec not comiited to service
Capitec sent me a e mail stating forex will immediatly be paid into your bank account when received. I work for a company who pay the same time our salaries to different bank instututions. ABSA personel received there salaries on wednesday other banks Standard on Friday. Capitec still no payment. Are you generating revenue on our money. I will move my bussiness to a other bank
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Replies (3)
Capitec Bank's replyOfficial
28 Nov 2021, 12:00Good day Nico
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Nov 2021, 12:00
Official
Good day Nico
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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nico V's updateReviewer Update
29 Nov 2021, 12:41The day is half way thru no follow up. I know what your excuse will be, you cant get hold of me. My e mail is 24/7 on. Please notofy all capitec account holders how many intrest were pocketed from our earnings due to lack of intrest. Swift payment was done on 25 Nov. Still not released. My next step will be ombudsman and a new bank account with a other bank
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nico V's update29 Nov 2021, 12:41
Reviewer Update
The day is half way thru no follow up. I know what your excuse will be, you cant get hold of me. My e mail is 24/7 on. Please notofy all capitec account holders how many intrest were pocketed from our earnings due to lack of intrest. Swift payment was done on 25 Nov. Still not released. My next step will be ombudsman and a new bank account with a other bank
Capitec Bank's replyOfficial
18 Feb 2022, 18:40Hi Nico
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 18:40
Official
Hi Nico
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank