LC
Leigh C

1 reviews | Active since Mar 2009

16 Jul 2016, 19:47

Slick smart service

<p>Received notification that card was due to expire and new card was available at branch for collection. As I walked into branch, greeted with a smile and asked the nature of my business. Was allocated a ticket number and offered a seat. Few minutes later, ticket number was called. A helpful, smiling Andiswa processed all the paperwork quickly and efficiently. Shortly after, I left with my new card and a smile. Well done! Happy well trained staff = Happy customers </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Jul 2016, 07:56
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Andiswa, we trust that your future association with Capitec Bank will continue to live up to your expectations.

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Capitec Bank