KM
Kirschman M

1 reviews | Active since Jul 2020

05 Jul 2020, 10:46

Slegte diens Capitec

Capitec swak diens, op die 26 June 2020 doen ek n transaksie op my app cash send and op die 28 june 2020 gaan trek die persoon vir wie ek geld gestuur dit. DIE PERSOON LAAT WEET MY DAAR IS GEEN GELD NIE. EK GAAN NA CAPITEC WORCESTER WAAR HULE BAIE HULPSAAM WAS ,DIT IS NOU AL N WEEK MAAR NIEMAND KOM TERUG NIE ,EK MOES GELD GAAN LEEN DIT OM DIT WEER VIR DAARDIE PERSOON TE STUUR. Capitec waar is my geld.Ek wag vir my geld dan skuif ek my rekening.

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Replies (2)
Capitec Bank
Capitec Bank's reply06 Jul 2020, 10:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply10 Jul 2020, 15:24
Official
Good day Kirschman M

I have attempted to contact you on a few occasions to no avail.

Please be advised the matter has been resolved on our side and an email has been sent.
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank