1 reviews | Active since Jan 2017
Sketchy agents
Hi there,
I signed up for a Capitec bank account on 22 June. During the sign up process, the agent wanted me to transfer my debit orders to the new account. I informed the lady that it won't be my main account and I would like to keep things as is. However, she was very persistent and eventually I signed with her promising that nothing will be affected until I give authorisation to do so. Today I got an email stating that Capitec has emailed all my beneficiaries to move my debit orders to this empty account.
I am infuriated by this and it shows to me that Capitec agents can't be trusted. We are just given a bunch of documents to sign without any opportunity to read over anything and in the end get *****ed over.
Planning to cancel my account as soon as possible.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
