NG
Nomafu G

1 reviews | Active since Apr 2020

23 Jul 2020, 17:49

*****s

I have been making constant arrangements with capitec bank but every time money is deposited in my account they deduct it when i go to the branch they will say there is no arrangement in place and i would put another arrangement.now my father passed away someone deposited money for the funeral still they deduct that when i went to the branch in eastern cape they said that i must go to western cape because they will not reverse the money.

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Jul 2020, 09:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply29 Jul 2020, 15:42
Official
Good day Nomafu G

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank