BM
B M
1 reviews | Active since Jul 2019
05 Dec 2025, 12:35
Since June call their customer service and I haven't received a resolution on my complaint
I have been receiving wrong slip and nothing is being done about it. I have deposited an amount of R330 in June to *** in Midrand Pretoria road in the morning. I got inside the bank at Boulders and call customer care immediately. I received a wrong slip. I rep**** to the email to inform that it is not the slip I am looking for. I called again and still received same slip. I called again, the agent captured wrong details. I called again and again and still no positive feedback.
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B M's updateReviewer Update
05 Dec 2025, 14:18Thank you for resolving my query, however I feel that you need to improve your quality of service. Such matters can be avoided immediately. Your quality assurance did not play enough role on this matter. Different calls with the same issue should have raised concerned.
BM
B M's update05 Dec 2025, 14:18
Reviewer Update
Thank you for resolving my query, however I feel that you need to improve your quality of service. Such matters can be avoided immediately. Your quality assurance did not play enough role on this matter. Different calls with the same issue should have raised concerned.