Simply useless

<p>I accidentally transferred R2500. 00 into another clients account,I called several times with a few reference numbers later, capitec contact center could not reverse the money back into my account I do mention though that I messed up but can't capitec look into my account and see that I made the transfer, now they have to get permission from the wrong person who simply does not answer, or who will simply not authorize money to be paid back to me, if this how clients get treated,and our money is not safe with capitec I for sure would not want to bank with capitec bank, unprofessional contact consultants is the order of the day I definitely am looking on closing my account with capitec </p>