simply poor customer service

<p>I recieved the most frustrating bad service at Capitec bank in Pretoria tramshed ,I went there from Monday the 13 of June till yesterday ,Monday I was told my documents are incomplete because I had one month bank statement ,fine I left ,I went back the following day with 3 months bank statements and I kept telling the guy helping me that I printed my statements from my internet banking ,he did not even bother to inform me that they can't accept them without the banks stamp ,yet he went through the statement and told me no you are short the may statement ,he cannot use Dec,march and April ,even though the day before he did not clarify this to me ,he just said my salary needs to reflect 3 times ,I left unhappy ,then I went back again for the 3rd time this time ,I had all the documents in order this time and guess what i was in the process of being helped and as we were conversing while the guy helping me was busy scanning my documents I told him I printed the statements from my internet banking he then asked to be excused and came back telling me he cannot continue helping me ,I will have to come back for the fourth time ,i mean really what kind of service is this ,why wasn't I told the required info from day one aren't this consultants briefed in terms of checking the authecity of clients documents ,did I have to go to the bank three times with the same documents to be given important info ,...I asked to s3 the manager and boom he could not assist me at all he kept saying sorry you will have to come back the forth time ,unfortunately we are not working tomorrow ,how the hekl does that help me as a customer ,if it was my first trip yes I would understand but three times no ,something is very wrong with the management at that place ,the consultants the bank don't even know what must be done before even giving customer false hope ,the guy even checked if I qualified for credit checking the very statement that is apparently unacceptable and gold me that you qualify for so much I mean is this fair ....bad customer service I'm telling you ....I am one unhappy customer </p>