Simplified Hello as Advocated by their Ads

As I waited with a friend of mine at the Capitec Bank Regional Office, a member of Senior staff identified by one of the candidates as Trevor, walked in, went passed evryone without any greeting or eye contact as if he was passing some trees. I thought to myself, does he work for the same bank that stands for client service, advocating a \bank for all"culture? The same people he passed and ignored could be the same he would expect to render client service to. What on earth"""