AM
Atee M
1 reviews | Active since Jul 2018
22 Mar 2025, 09:17
Simplicity is the ultimate nonsense!
Simplicity my foot! Bought airtime worth R280 on the 27th of Feb, to date - no airtime, no refund. I've been following up via their whatsapp channel, given multiple turnaround times, 48 hrs, then 24, STILL NO REFUND!!!! Sies. I'm now really considering changing banks because what ghetto is this? I bought the same amount of airtime in the Tymebank app, there was clearly an issue with Telkom because Tymebank reversed the funds immediately. Capitec? Not even bottom of the barrel service, it's infact the surface underneath the barrel.
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Replies (4)
Capitec Bank's replyOfficial
22 Mar 2025, 10:36Hi Atee, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply22 Mar 2025, 10:36
Official
Hi Atee, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
AM
Atee M's updateReviewer Update
22 Mar 2025, 10:37More lies, wasn't i5 already assigned to a "team" weeks ago? Rhaaaaaa, absolute trash service
AM
Atee M's update22 Mar 2025, 10:37
Reviewer Update
More lies, wasn't i5 already assigned to a "team" weeks ago? Rhaaaaaa, absolute trash service
AM
Atee M's updateReviewer Update
22 Mar 2025, 10:40Wanna hear a joke? Was chatting to someone via Messenger, and this was their 'apology'
"We are sorry you feel this way. We have followed up with the vendor and feedback will be provided as soon as possible."
Sorry you feel this way?? Hehe
"We are sorry you feel this way. We have followed up with the vendor and feedback will be provided as soon as possible."
Sorry you feel this way?? Hehe
AM
Atee M's update22 Mar 2025, 10:40
Reviewer Update
Wanna hear a joke? Was chatting to someone via Messenger, and this was their 'apology'
"We are sorry you feel this way. We have followed up with the vendor and feedback will be provided as soon as possible."
Sorry you feel this way?? Hehe
"We are sorry you feel this way. We have followed up with the vendor and feedback will be provided as soon as possible."
Sorry you feel this way?? Hehe
AM
Atee M's updateReviewer Update
22 Mar 2025, 10:41Stop playing games and giving me endless time frames, I want my money back!
AM
Atee M's update22 Mar 2025, 10:41
Reviewer Update
Stop playing games and giving me endless time frames, I want my money back!