ZN
Zandi N

1 reviews | Active since Jan 2020

30 Mar 2025, 17:23

Sim swap alert by capitec not my network services

I recently started using mobile banking with Capitec bank today i started using mobile bank services i was buying online vouchers when it suspended my number saying there’s a sim swap request on it i then called my network provider they were not aware of sim swap request…now im blocked this is unacceptable

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Replies (1)
Capitec Bank
Capitec Bank's reply31 Mar 2025, 07:30
Official
Good day Zandi Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank