MS
Maryke S

1 reviews | Active since Aug 2021

06 Oct 2023, 07:36

Sies Capitec

So much for "customer service". I spoke to a very not interested person in the ***** Department. I paid money from my Capitec account into another Capitec account for purchases from a seller who disappeared with my money & purchase, changing names as the days go on & not returning my calls. I'm prepared to get an affadavit in order for this money to be reversed but sadly, my problem is not theirs. I've always had good experiences from Capitec & but this one is VERY sour. Sad to say we've moved all our accounts over to Capitec.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Oct 2023, 16:16
Official
Good day Maryke  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,