SM
Shadi M

1 reviews | Active since Jul 2023

13 Sept 2025, 09:29

Sick child

My daughter is in hospital I have 2 days to pay for the surgery I might loose my daughter I have been saving for her hospital bill for a long time and Capitec decided to block my account I'm so sad really sad open my account Nd I take my money and leave Ur bank my daughter is sick and very sick I must say

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Sept 2025, 10:36
Official
Good day Shadi Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply15 Sept 2025, 10:25
Official
Hello
In response to your complaint, kindly refer to email correspondence sent on 17/07/2025, as outcome of your complaint.
Please feel free to contact us directly should you have any other enquiries relating to this matter.

Kind regards
Capitec Bank

Best regards,