LB
Louis B

1 reviews | Active since Sept 2016

03 Apr 2021, 20:15

Sick and tired phone calls

I received a call from one of your consultants this morning 03/04/2021 as i said to capitec in a lot of phone calls letters and e mails i am uneployed and if i had the money i will pay . WHAT CAPITEC DO NOT UNDERSTAND IS I AM LOOKING FOR WORK but there is nothing i get calls evreyday of the week i mean am i the only one with a problem . Nothing is ever sorted out with this bank . The consultant said i must sell of sonething to pay you ,you can go and f#&ck off i will not cell anything where do your call centre get teaining from .? I WILL TAKE THIS FURTHER

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Apr 2021, 14:07
Official
Good day Louis 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank