sM
shivani M

1 reviews | Active since Jun 2013

26 Aug 2019, 10:12

SICK AND TIRED

Im sick and fed up of calling and emailing capitec regarding my debit date. i am soon going to change banks and advise everyone I know with capitec to do the same

0
Replies (3)
Capitec Bank
Capitec Bank's reply26 Aug 2019, 12:38
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
sM
shivani M's update26 Aug 2019, 12:42
Reviewer Update
Immediate attention but than you say feedback will be only in 5days...what a joke
Capitec Bank
Capitec Bank's reply04 Sept 2019, 10:46
Official
Hi shivani M

Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved. 
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank