JD
Jennifer D

1 reviews | Active since Jul 2018

10 Aug 2018, 11:46

Show clients away

I was a Capitec bank 10 Aug 2018, 11:30am. The refused to open an account because my husband and i share proof of residense and my surname was short of 2 letters because there wasnt enough space, i gave my id as well. They told me to leave.

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 Aug 2018, 13:13
Official

I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply15 Aug 2018, 09:29
Official

Good day

As discussed telephonically, I confirm the matter has been dealt with and resolved.

Complaint Management

Capitec Bank