SHOULD BE VOTED WORST BANK

They are the worst bank I've ever had the displeasure of dealing with... I have had nothing but grief and frustration with them the past 6 months!!!... Today I was declined for a student loan due to their inability and incompetence with updating payment details... According to my ITC report, I am in arrears with my loan for a month... I have one final installment left with them and now this ****!!!... Further to this, beginning of May, I sent through my new employer details in the form of a payslip to Viwe Bokeveldt as they continously refer to my old employers and to date this has not been updated...the lady who called me advised she would escalate this and I haven't heard from her since... I'm gatvol of them and even when they call you, they speak to you in a dismissive tone as if working for a bank is such an achievement... They *****ed up my credit profile and don't care less about how it affects you... I have an SMS and statement confirming receipt of my payment but I am in arrears... I have never missed one payment since taking out the loan but every month there is an issue with them... I will never advise anyone to take out a loan or credit card with them...