PM
Pascellene M

1 reviews | Active since Apr 2021

25 Apr 2021, 20:30

Shop2shop Rondenbosch

Capitec really needs to up their security. After numerous branch visits and calling regarding money going off my account it happened again. Worst is when I go to a branch all I hear is that its happening to a lot of people,system hacked, they will investigate and I will get my money back they dont even provide a case number. I have to spend more of my money to get my money back.

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Apr 2021, 07:13
Official
Good day Pascellene 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank