Shoddy capitec forex aervice

well here I am again banging my head against a brick wall, capitecs forex division have no empathy or desire to assist , after emailing a couple of times begging for help to assist with the new confuseing declaration form as per sars, not one response.. With accounts due to be payed and the ridiculouse requirement from the reserve bank and sars all this for a poultry 50 uk pounds a month, I could understand if I was transferring massive amounts bur this is absurbed and its denying me the ability to settle my accounts I'm just someone who wants to do the right thing pay my bills and get on with my life while I'm abroad So I now face have bad credit record and unfair judgements because a financial institution regardless of the department is unable well the staff are unable to or just don't want to assist You can't trust this bank while you are overseas It is one nightmare after another