BD
Brian D
1 reviews | Active since Dec 2011
13 Jun 2023, 08:20
Shocking Service Level
Shocking, banking password not accepted and account locked. Been on the phone for exactly 45 minutes now with the same annoying message thank you for calling all of our agents are currently busy.......
Are you going to refund my time for the inconvenience????
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
13 Jun 2023, 12:33 Good day Brian
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Jun 2023, 12:33
Official
Good day Brian
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
19 Jun 2023, 13:35 Hello Brian
In response your complaint, kindly refer to our telephone conversation held on 19th of June 2023.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply19 Jun 2023, 13:35
Official
Hello Brian
In response your complaint, kindly refer to our telephone conversation held on 19th of June 2023.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank