Shocking Service From Capitec Bank

Good day

On the 30 May 2019 I got ****** the very same night when I called to stop my card and open as case , The consultant advise me at the bank over the phone that R5000 was withdrawn from my account I asked her to stop my card which she did . the following day when I went to the Capitec Branch in Johannesburg Braamfontein , A other consultant advise me R 5000 was swiped , I then withdrawn a statement . the manager then advise she will check for footage since I didn’t withdraw any money and never gave anyone my pin number , I waited for more the 1 week , I then send the Police officer to the bank they advise him they will get it for him . This week the police office came back saying Capitec bank doesn’t have any footage and camera at the ATM, S now Capitec is making there issue mine problem which is not suppose to happen . Im very angry with the service of Capitec bank and going to change my bank account , since my money is not save I will take legal action should I not receive my money back from Capitec bank. I will expose Capitec bank to the social media if they don’t reply to me . I demand feedback as the branch manager didn’t even call me but I needed to send the police office to give me feedback after the promised me they will give me feedback . This is my case number :1377/5/2019.

Name : Marcia Lushing My number ***

Regards; Marcia Lushing