1 reviews | Active since Jan 2017

23 Dec 2020, 09:44

Shocking Service

If I could give 0 stars I would. Capitec deducted on the 21st of December without consulting me they were deducting early. I had not gotten my salary yet. I sent an online query 3 times. It's now the 23rd, no one has contacted me. I have been banking with you for a long time but this is the worst service i've ever gotten

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Dec 2020, 09:47
Official
Good day Luné

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank