RK
Rene K

1 reviews | Active since Apr 2022

02 Aug 2023, 17:05

Shocking Service!!!!

I called their Forex desk 2 weeks ago, sat on the call for 45 minutes and nobody answered. I then emailed their help desk with absolutely no response. I found another institution to help me transfer the money. Service delivery is absolutely SHOCKING!!! Very disappointing!!

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Aug 2023, 19:26
Official
Good day Rene  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank