EB
Ebrahim B
1 reviews | Active since Jun 2016
21 Oct 2025, 10:30
Shocking service
I purchased electricity via the app, they went off line and my voucher was never given, this to me is *******. I have logged numerous transaction reports with no feedback or resolution, I also logged it via whatsapp: my case number is ***3 I want my voucher for the amount deducted from my bank account.
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Capitec Bank's replyOfficial
21 Oct 2025, 10:35Good day Ebrahim
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Oct 2025, 10:35
Official
Good day Ebrahim
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank