MK
Mmabatho K

1 reviews | Active since Jun 2018

29 Jun 2018, 08:45

Shocking service

Accidently sent a big amount of cash to the wrong account number, asked capitec to reverse it they refused and told me it's not their problem. This means I have lost that money. Terrible

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Jun 2018, 09:46
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,