Shocking Service

am done with capitec i have been banking with capitec for more than 5 years ,but the service am getting is shocking . after reporting my problem with capitec they didn't do anything with my query , payment was cleared yesterday ,the matter was reported on Monday within an 1 hour

the stupid SMS you sending us about our money being safe it’s a lie , to all capitec users this is the best time to run for your money move to another bank before is 2 late.as for me and my family its good bye capitec