Shocking ***** response

SHOCKING!!! I was a victim of ***** on my Capitec Credit Card. Within an hour after I saw the transaction notification I rushed to the nearest branch to report the transaction and to block my card. They issued me with a new card and blocked the compromised card. Thereafter, ANOTHER EIGHT transactions went through on the "blocked card" over the following two days. I went to the branch again to report it. After waiting for 30 working days I called them today to find out if it has been resolved and they told me that I am liable and they will not refund the R4k+ that was ****** from me. No email no call nothing! They also charged me for all the international processing fees on the 9 *****ulent transactions. They told me that I gave a 1 time pin the day before the first transaction which makes it my fault and fair that 9 transactions were 'authorised' - ***? I Cant believe this :(