DN
David N

1 reviews | Active since Nov 2018

07 Mar 2019, 13:37

shocking horified

Well I am a capitec client I made a purchase and transfer the money to another capoitec client how ever is was a **** goods not delivered I open a case and capitec refuse to give details of client who stole the money how ever I know I did the transfer but surely they can at least phone the cops to give details of the ******* shocking and disgusting protect a *******

0
Replies (3)
Capitec Bank
Capitec Bank's reply08 Mar 2019, 10:39
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.

Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,

DN
David N's update08 Mar 2019, 10:53
Reviewer Update
thank you do what you need to I will take this case to Carte blanche if I have to I save that money , my point is you take thumb prints take pictures of clients provide the details of the ******* to the police it is the right thing to do disappointed in everyone.
Capitec Bank
Capitec Bank's reply27 Mar 2019, 11:39
Official
Good day  As discussed telephonically, I trust that your issue is now resolved.  Tando Mfengwana Complaint Management Capitec Bank 

Best regards,