JL
Jaco L

1 reviews | Active since Dec 2021

22 Dec 2021, 11:14

Shocking and no feedback on *****

The service is shocking. I have reported a ********** payment to the on Monday and was informed that it would take 24 to 48 hours to be resolved.

I need to report the case with SAPS and do an affidavit and case of ***** with them, which was done

Them mail the documents to them which. No feed back or response via email what is happening. I have to keep phoning them. Got hold of some one just to be told it can take up to 7 business days. Then another person informed me it can take up to 30 days

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Dec 2021, 12:00
Official
Good day Jaco 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank