JL
Jaco L
1 reviews | Active since Dec 2021
22 Dec 2021, 11:14
Shocking and no feedback on *****
The service is shocking. I have reported a ********** payment to the on Monday and was informed that it would take 24 to 48 hours to be resolved.
I need to report the case with SAPS and do an affidavit and case of ***** with them, which was done
Them mail the documents to them which. No feed back or response via email what is happening. I have to keep phoning them. Got hold of some one just to be told it can take up to 7 business days. Then another person informed me it can take up to 30 days
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Replies (1)Capitec Bank's replyOfficial
22 Dec 2021, 12:00Good day Jaco
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Dec 2021, 12:00
Official
Good day Jaco
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
