SG
Simphi G

1 reviews | Active since May 2020

05 May 2020, 15:44

Shocking airtime story

I bought airtime via the capitec app for a friend of mine who is using a telkom number 2days ago for R40 and the funds were deducted from my account, but it is now 2days later my friend has not received airtime.. Please look into this and contact me on ***. Either you reimburse my money back or send the airtime. I would like to have it in writing too.

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 May 2020, 16:39
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank