Shocker- one month and no account

I app**** for two business accounts for separate entities, consecutively. The first account went smoothly, the second application has been a joke to say the least.

It took roughly 3 weeks to get the Docusign after multiple calls begging to have it sent through. Keeping in mind this is holding up my process for an import licence app.

The Docusign was eventually received but had a technical digital issue on my co - directors copy. After a couple of days this was resolved and was then signed accordingly and submitted. A week later I am STILL waiting for the account details and approval. These issue seem to be on the back end, and appears that the systems are just *******. I don't think this is the relationship managers issue,appears he has tried his best.

I am now a month down the line with no hope of getting my account active, I am giving it one more go otherwise just heading to FNB where our original accounts are situated. Frankly is a shocking.