Shocked horrific

The 30th of september my account was suspended... All of my debit orders have bounced

On the same day i went to a capitec branch to get clarity on which i was told to get an affidavit. On what the la lucia branch manger daid i should put on there is the incident number and what happend...

Capitec has not given me any information on the incidents The problem them date the money or anything case related

I went to local saps branch for affidavit which i submitted the next day. They said i would have an answerin 48 hrs... im still waiting my credit rating being abused by this communistic way they hamdle thier client's....

They cant tell me what the problem is? Why ny accoubt is suspended? Whos going to pay for my rejected debit orders?

And how they have full control of my money...

I requested my account to be closed and funds sent to another bank on which them selves coukdnt access my account....

My emails dont get responded to My branch promised clarity in 48 hrs

Damn poor