CS
Chantell S
1 reviews | Active since Aug 2019
11 Aug 2021, 16:44
Shocked!!!!
On 12/07/2021. I went to the Cape Town branch to do a debit dispute, consultant assisted and R160 was deducted from my account for the dispute, he advised that it will take 5 to 7 days, I call the call center and a consultanrlt there informed me it takes 7 to 14 calender days, waited 14days, send email to the client care email, rep**** that money will reflect in 48 hours. Till today 11/08/2021 the money still does not reflect in my bank account nor proper feedback received...
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Capitec Bank's replyOfficial
11 Aug 2021, 17:03Good day Chantell
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Aug 2021, 17:03
Official
Good day Chantell
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank