MJ
Mamello J

1 reviews | Active since Dec 2016

19 Aug 2018, 20:05

****ty service at Capitec

Capitec bank call center consultants are soo *********** and useless as ****.They put you on hold and tell you they are “checking “ for 30min till you run out of airtime

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Aug 2018, 11:40
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply21 Aug 2018, 09:39
Official

Good day Miss Jafta

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana

Complaint Management Officer